Problem Troubleshooting/Resolution

  • Removal of Spy-ware/Ad-ware/Brower Hijacks
    (Also known as "mal-ware", such software can cause pop-up ads, browsing problems, and computer crashes, and can even block network access.)

  • System and software problems

  • Hardware Malfunctions

Internet/Networking

  • Wi-Fi (Wireless Networking) Installation/Configuration

  • Dial-up ISP configuration

  • DSL/Cable Modem setup

  • Internet Connection Sharing & router setup

  • Office Networking (PCs, printers, etc.)

  • Cabling/Network Card Installation

  • Internet Usage Training

Installation/Upgrades

  • New Computer System installation

  • Internal Components (memory, hard drives, interface cards, etc.)

  • External Peripherals (CD-RW/DVD drives, printers, scanners, etc.)

  • Operating Systems/Applications*

OS Maintenance

  • Hard Drive De-fragmentation

  • Virus Scan* and Removal

  • Security Patch and Service Pack updates

  • Cleanup of "dead" data from hard drives

  • Operating System* reinstallation, if deemed necessary

Printer Service

  • Cleaning/Maintenance

  • Installation/Configuration
         (Local and network printers, including wireless.)

  • Troubleshooting and Repair
    (Hewlett Packard, Epson, Lexmark, Canon, and other Laser and Inkjet printers)

Web Site Services (see my current projects)

  • Web Site Development/Maintenance
     (Need a personal or business website?  I'll work with you to design and develop a website that works for you!)

  • Domain Name Registration
    (You come up with a domain name, and I'll help you get it registered.)

  • Email Accounts
     (Register your own domain and get virtually unlimited email addresses,
     such as anyname@yourdomainname.com.)

  • Hosting Options

  • Site Promotion (search engines)

Databases and Applications (FileMaker Pro*)

Data Services

  • Data Recovery from "crashed" hard drives
     (Even if your hard drive crashed and all seems lost, there's a 99% chance that your data -- digital photos, music files, personal documents, etc. --  are recoverable.)

  • Consultation on Data Backup and Fault Tolerance options
    (Tape backup, external hard drive, RAIDs and Network Attached Storage devices are just a few options to consider.)

 

* Software Licensing: 

I cannot, and will not, install any software program or operating system which is not explicitly licensed to the customer, with the exception of "shareware", "trialware", "freeware", or "evaluation" software.  Customer must be able to produce proof of ownership of any software product and operating system.